Legal Documentation

NexTrade Ltd. ("NexTrade", "we", "us" or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our platform, website, mobile application and related services (collectively, the "Services").

We operate in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable data protection legislation across our other regulated jurisdictions, including the EU GDPR where relevant.

1. Data We Collect

1.1 Data You Provide Directly

• Identity data: Full name, date of birth, nationality, government-issued ID documents (required for KYC/AML compliance).
• Contact data: Email address, telephone number, residential and billing address.
• Financial data: Bank account details, payment card information (tokenised), deposit and withdrawal records, trading history.
• Account credentials: Username, encrypted password, security questions, two-factor authentication settings.
• Communications: Messages sent via our support channels, live chat transcripts, email correspondence.

1.2 Data Collected Automatically

• Usage data: Pages visited, features accessed, time spent, click patterns, search queries within the platform.
• Device data: IP address, browser type and version, operating system, screen resolution, device identifiers.
• Location data: Approximate geolocation derived from IP address (not precise GPS unless explicitly permitted).
• Trading data: Order history, positions opened and closed, P&L records, risk exposure, copy trading activity.

2. How We Use Your Data

We process your personal data on the following legal bases under UK GDPR:

3. Data Sharing & Disclosure

We do not sell, rent or trade your personal data. We may share your data only in the following limited circumstances:

• Service providers: Trusted third-party processors (payment processors, cloud infrastructure, KYC/AML verification providers) under strict data processing agreements.
• Banking partners: J.P. Morgan, UBS, Citi and Deutsche Bank where required to hold segregated client funds.
• Regulators & law enforcement: The FCA, ASIC, CySEC, BaFin and equivalent authorities when required by law or court order.
• Group companies: NexTrade subsidiaries and affiliated entities solely for internal operational purposes.
• Business transfers: In the event of a merger, acquisition or sale of assets, subject to equivalent privacy protections.

4. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data, subject to legal retention requirements.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a machine-readable format.
• Right to object: Object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Withdraw any consent given at any time without affecting prior processing.

To exercise any of these rights, contact our Data Protection Officer at dpo@nextrade.com. We will respond within 30 days.

5. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Account data: Duration of account + 7 years (FCA requirement).
• Transaction records: 7 years from the date of each transaction.
• KYC documents: 5 years from the end of the business relationship.
• Marketing data: Until you withdraw consent or object.
• Support communications: 3 years from last contact.

6. Security Measures

We implement industry-leading technical and organisational security measures including:

• AES-256 encryption for data at rest; TLS 1.3 for all data in transit.
• Multi-factor authentication on all internal systems and user accounts.
• Regular penetration testing and third-party security audits.
• ISO 27001 certified information security management system.
• 24/7 security operations centre (SOC) monitoring for anomalous activity.

7. Contact & DPO

For any privacy-related enquiries or to exercise your rights, contact our Data Protection Officer:

• Email: dpo@nextrade.com
• Post: Data Protection Officer, NexTrade Ltd., 25 Canada Square, Canary Wharf, London, E14 5LQ
• Supervisory Authority: UK Information Commissioner's Office (ICO) — ico.org.uk

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "you") and NexTrade Ltd., a company registered in England and Wales (Company No. 08547123), authorised and regulated by the Financial Conduct Authority (FCA Reference No. 613174), with registered offices at 25 Canada Square, Canary Wharf, London, E14 5LQ.

By registering an account or using any part of our Services, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not agree, you must not access or use our Services.

1. Eligibility

To use NexTrade's Services, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher).
• Not be a resident of a jurisdiction in which trading of financial instruments is restricted or prohibited, including (but not limited to) the United States, Canada, Iran, North Korea, Cuba, Syria and Sudan.
• Have the legal capacity to enter into binding contracts in your jurisdiction.
• Not be subject to any sanctions administered by OFAC, HM Treasury, the UN Security Council or equivalent bodies.
• Successfully complete our Know Your Customer (KYC) and anti-money laundering (AML) verification process.

2. Account Registration & Security

• You may hold only one personal account. Opening multiple accounts constitutes a material breach of these Terms.
• You are solely responsible for maintaining the confidentiality of your login credentials. NexTrade cannot be held liable for losses resulting from unauthorised access where you have failed to maintain security.
• You must notify us immediately at security@nextrade.com if you suspect any unauthorised access to your account.
• We reserve the right to suspend or terminate any account where we have reasonable grounds to suspect fraudulent activity, market abuse or breach of these Terms.
• Corporate accounts require additional documentation and are governed by our Institutional Services Agreement.

3. Trading Terms & Order Execution

3.1 Order Execution Policy

NexTrade acts as principal (market maker) and agent depending on the instrument. Our full Order Execution Policy is available on our website and sets out how we achieve best execution for client orders.

• Market orders are executed at the best available price at the time of submission. Slippage may occur during periods of high volatility or low liquidity.
• Limit orders will be executed at the specified price or better. We do not guarantee execution if the market does not reach your specified price.
• Stop-loss orders are executed at the next available price. Standard stop-losses are not guaranteed. Guaranteed stop-losses (GSLOs) attract a premium.

3.2 Copy Trading

• By enabling Copy Trading, you authorise NexTrade to execute trades in your account that mirror those of your selected signal providers automatically.
• Past performance of a copied trader is not indicative of future performance. You bear full responsibility for copy trading allocation decisions.
• NexTrade does not endorse or recommend any specific trader. Trader statistics displayed are based on verified historical data.

4. Fees, Spreads & Charges

Our full schedule of fees is published in the Fees & Charges section of our website and updated regularly. Key charges include:

• Spreads: The primary cost of trading. Spreads vary by instrument and market conditions. Minimum spread from 0.0 pips on major Forex pairs.
• Overnight financing (swap): Positions held open overnight incur a financing charge based on the relevant interbank rate plus a NexTrade margin.
• Inactivity fee: Accounts with no trading activity for 12 consecutive months may be charged £10/€10/$10 per month.
• Withdrawal fees: NexTrade does not charge withdrawal fees. Third-party bank charges may apply.
• Currency conversion: A conversion fee of 0.5% applies when depositing or withdrawing in a currency different from your account base currency.

5. Intellectual Property

All content on the NexTrade platform — including but not limited to software, design, charts, data feeds, educational materials, logos and trademarks — is the exclusive intellectual property of NexTrade Ltd. or its licensors. You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

6. Termination

Either party may terminate this agreement by giving 30 days' written notice. NexTrade may terminate immediately and without notice in cases of:

• Material breach of these Terms or any applicable law or regulation.
• Provision of false, inaccurate or misleading information during registration or at any point thereafter.
• Engagement in market manipulation, abusive trading strategies or money laundering.
• Insolvency, bankruptcy or equivalent proceedings in any jurisdiction.

Upon termination, all open positions will be closed at prevailing market prices and outstanding balances (net of any monies owed to NexTrade) will be returned.

7. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall first be referred to our internal complaints procedure. If unresolved, UK clients may refer complaints to the Financial Ombudsman Service (FOS). NexTrade is also a member of the Financial Services Compensation Scheme (FSCS).

This Cookie Policy explains how NexTrade Ltd. uses cookies and similar tracking technologies when you access our website, web platform and mobile application. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function properly, improve performance and provide analytics information. Some cookies are deleted when you close your browser (session cookies); others remain on your device for a defined period (persistent cookies).

In addition to cookies, we may use web beacons, pixel tags, local storage and similar technologies that function in a comparable way. This policy covers all such technologies.

2. Types of Cookies We Use

3. Third-Party Cookies

We use a limited number of trusted third-party services that may set their own cookies:

• Google Analytics: Website traffic analysis with IP anonymisation enabled. Governed by Google's Privacy Policy.
• TradingView: Chart and market data widgets. Subject to TradingView's cookie and data policies.
• Hotjar: User experience analytics (heatmaps, session recordings, anonymised). Opt-out available at hotjar.com/opt-out.
• Intercom: Customer support chat functionality. Limited personal data processing under DPA.

4. Managing Your Cookie Preferences

You can manage or withdraw your cookie consent at any time using the following methods:

• Cookie banner: Update your preferences at any time via the "Cookie Settings" link in the footer of our website.
• Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent the platform from functioning.
• Opt-out tools: Network Advertising Initiative opt-out at optout.networkadvertising.org; Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

1. General Investment Risk

The value of financial instruments can go down as well as up. Past performance is not a reliable indicator of future results. Any profit projections, return estimates or illustrative calculations shown on our website — including those in our Capital Growth Calculator — are for educational and illustrative purposes only and do not represent a guarantee, prediction or promise of any return.

• Markets can be highly volatile. Prices can move rapidly and unpredictably in response to news events, economic data, geopolitical developments and other factors beyond any party's control.
• You should only invest money that you can afford to lose. Do not invest funds that are required for essential living expenses, mortgage repayments, medical needs or other non-discretionary obligations.
• Diversification does not guarantee a profit or protect against a loss in declining markets.

2. Leverage & CFD Risk

CFDs (Contracts for Difference) are complex financial instruments and 80% of retail investor accounts lose money when trading CFDs with NexTrade (based on our most recent annual data review). This is primarily due to the effects of leverage.

• Leverage amplifies both profits and losses. A position held with 1:50 leverage means that a 2% adverse market move will result in a 100% loss of your margin on that position.
• Margin calls: If your account equity falls below the required margin level, we may close your positions automatically without prior notice.
• Gap risk: Markets can open at a price materially different from where they closed, particularly over weekends or following major news events. Standard stop-losses may not protect against gap risk.
• Overnight financing: Holding leveraged positions overnight incurs swap charges that can significantly erode returns over time.

3. Cryptocurrency Risk

Cryptocurrencies are subject to additional and heightened risks compared to traditional financial instruments:

• Extreme volatility: Cryptocurrency prices can fall or rise by 20–50% or more within a single day without warning.
• Regulatory risk: The regulatory environment for cryptocurrencies is evolving rapidly. Changes in legislation in any jurisdiction could materially affect the value or availability of crypto assets.
• Technology risk: Blockchain networks may be subject to technical failures, forks, or security breaches that can affect the value of related assets.
• Liquidity risk: Certain cryptocurrency markets may have limited liquidity, which can result in significant slippage and difficulty exiting positions.
• No FSCS protection: Cryptocurrency investments are not covered by the Financial Services Compensation Scheme (FSCS).

4. Suitability & Independent Advice

Before using NexTrade's services, you should carefully consider whether trading or investing in financial instruments is appropriate for you, taking into account:

• Your investment experience and knowledge of financial instruments.
• Your investment objectives, time horizon and risk tolerance.
• Your financial situation, income, assets and liabilities.
• Your ability to sustain a total loss of invested capital.

NexTrade does not provide personalised investment advice. Nothing on our platform, website, or in any communication from NexTrade constitutes financial advice, a recommendation to buy or sell any specific instrument, or a solicitation to invest. If you are in any doubt about the suitability of our services, you should seek independent financial advice from a qualified professional regulated in your jurisdiction.